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Two-factor sign-in

Updated

Every VoidForge account uses two-factor sign-in: your password, plus a code from an authenticator app on your phone. It keeps your data, and anything your corporation shares, yours.

Set it up

  1. After creating your account, open your authenticator app and add VoidForge by scanning the code on the screen, or by entering the key shown.
  2. Enter the 6-digit code from the app and select Confirm and turn on.
  3. Save your 10 recovery codes somewhere safe, then select I've saved my codes.

Signing in

Each time you sign in, VoidForge asks for a code from your app. On a browser you trust, tick Don't ask again on this browser for 30 days. To make every browser ask again, go to Account settings › Two-factor sign-in and select Forget all browsers.

Recovery codes

A recovery code signs you in once in place of a code from your app. Account settings shows how many you have left. To get new ones, enter a code from your app and select New recovery codes; the old ones stop working.

If you lose your phone

  • Sign in on the website with one of your recovery codes, then set up your new phone.
  • If you've lost your recovery codes too, ask a VoidForge admin to reset two-factor for your account. You set it up again the next time you sign in.

The Android app only takes the 6-digit codes from your authenticator app. See The Android app.

Related

  • Create your account: How to get an account, sign up with an invite or an approved email, and set up two-factor sign-in.
  • The Android app: Download and install the Android app, sign in, what each tab shows, push notifications, and what you do on the website instead.
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